At Fiko.AI, we specialize in transforming how businesses interact with their customers. Our platform integrates seamlessly with major chat platforms like WhatsApp, LINE, Live Chat, Telegram, Zalo, and more. Providing intelligent automation, real-time language translation, and 24/7 AI-powered responses.
Our mission is to help businesses increase efficiency, improve customer satisfaction, and scale support operations seamlessly through the power of conversational AI. By unifying popular messaging channels and automating routine interactions, we reduce response time, eliminate language barriers, and optimize customer experience.
Fiko.AI delivers intelligent automation for modern business communication. Our platform centralizes multi-channel messaging and enhances every interaction through AI-driven features tailored for operational efficiency and customer engagement. Fiko.AI helps you stay connected, responsive, and efficient — 24/7.
Read MoreDeliver immediate and intelligent responses with customizable AI chatbots that understand natural language, reduce human workload, and operate continuously without downtime.
Build automated flows for repetitive tasks like greetings, FAQs, lead capture, and follow-ups. Schedule messages or trigger them based on customer actions and behavior.
Instantly translate incoming and outgoing messages across multiple languages, enabling your business to serve global customers without language limitations.
Allow seamless transitions between chatbot and human agents when needed. Provide customers with quick answers from AI and personalized care from real support teams.
Fiko.AI is a conversational AI platform designed to centralize, automate, and elevate how businesses manage customer communication. It brings together multiple messaging channels into one unified system, enabling your team to deliver faster, smarter, and more personalized support at scale.
Whether customers message you through WhatsApp, LINE, Telegram, Zalo, or your website’s live chat, Fiko.AI ensures every conversation is handled efficiently — with built-in automation, real-time translation, and seamless agent collaboration.
At Fiko.AI, we don’t just offer chatbot technology — we deliver a complete communication automation platform tailored for business scalability, operational efficiency, and meaningful customer engagement. We understand that businesses need more than just fast replies; they need integrated, reliable systems that evolve with customer expectations and organizational growth. That’s why we focus on building smart, adaptable, and secure solutions that help companies.
Messages Automated
Automated Workflows
Fiko.AI is trusted by businesses of all sizes to simplify customer communication and automate their support experience. Here’s what some of our clients have to say about using Fiko.AI in their day-to-day operations.
We’ve seen fewer missed messages and better consistency in our replies since using Fiko.AI. It's definitely reduced our manual workload.
Fiko.AI helped us cut down our customer response time by half. Setting up auto-replies for common questions has made our team far more efficient.
Reliable and simple to use. The interface is clean, and our team was able to get up and running without needing tech skills.
We’ve reduced repetitive tasks by automating FAQs. It's freed up our agents to focus on more complex cases.
We run seasonal campaigns, and the scheduled messages feature is really useful. Customer reach is now easier to manage.