Fiko.AI is an AI-powered chatbot platform designed to manage and automate business communication across channels like WhatsApp, LINE, Live Chat, Telegram, Zalo and many more. It helps companies improve customer engagement, reduce manual workload, and streamline support operations.

Yes, Fiko.AI includes real-time multilingual translation, allowing your team to communicate with customers around the world without language barriers.

Yes, Fiko.AI provides a flexible chatbot builder where you can customize responses, design conversation flows, and set up automated triggers based on customer behavior or keywords.

By providing instant, accurate responses and 24/7 availability, Fiko.AI reduces wait times, eliminates repetitive manual tasks, and ensures every customer receives timely, consistent service.

Fiko.AI helps automate customer service and communication by managing chats across platforms like WhatsApp, LINE, Live Chat, Telegram, Zalo and many more. It reduces response time, handles repetitive queries, and ensures customers receive consistent support 24/7.

Yes. You can tailor the chatbot’s tone, language style, and response structure to match your brand’s voice and customer communication style.

Yes. You can create and schedule personalized broadcast messages for promotions, reminders, updates, or campaigns through supported platforms like WhatsApp, Telegram and LINE.

Not at all. The platform is built with an intuitive interface and visual workflow builder, so non-technical teams can manage content, responses, and automation easily.